Hi, sogook!
We're sorry you're having issues with your profile or settings. Are any of your issues related to the problems listed below? If not, please reply to this email and let us know where you are stuck.
Many users are able to quickly resolve their issue by using these help articles:
Profile & Settings problems:
Trouble updating specific settings on your Twitter account? This article should walk you through some troubleshooting steps when this happens to you:
https://support.twitter.com/articles/20169616
Username Changes
Did you know Twitter allows you to change your unique username at any time? Be aware, however, that changing your username will forfeit your old username and that Twitter is currently unable to field public requests for claiming inactive usernames. More on those issues here:
How to Change Your Username: https://support.twitter.com/articles/14609
I’m Having Trouble With My Username: https://support.twitter.com/articles/14608
Trademark Policy on Usernames: https://support.twitter.com/articles/18367
Public vs. Protected Accounts:
Every Twitter user has the option to make their Tweets protected so they’re able to curate who follows their updates. Looking to make your timeline protected or wondering how to request to follow someone with a protected account?
About Public and Protected Accounts: https://support.twitter.com/articles/14016
Email!
Email can be tricky. Maybe you haven’t confirmed your email address on your Twitter account yet. Perhaps you need some guidance changing your email preferences because you’re not receiving enough or are getting too much email from Twitter. Need to change your email address? All of the above issues can be found in the links below, please have a look.
How to Confirm Your Email Address: https://support.twitter.com/articles/97942
How to Change Email Preferences: https://support.twitter.com/articles/127860
How to Change Your Email Address: https://support.twitter.com/articles/15356
Password Issues:
Believe it or not, we receive most of our email about Password related issues. Please read the articles below to best troubleshoot your password woes.
I Can’t Login: https://support.twitter.com/articles/15365
How to Recover Your Password: https://support.twitter.com/articles/14663
My Account Has Been Compromised: https://support.twitter.com/articles/31796
Having trouble sending your Tweets to Facebook? We've got you covered in the following Help Center articles.
How To Use Twitter With Facebook: https://support.twitter.com/articles/31113
I'm Having Trouble Using Twitter With Facebook: https://support.twitter.com/articles/200773
----
If the above links help resolve your issue, no need to reply.
Best,
The Twitter Support Team
Follow us: http://twitter.com/#!/support
/俺确实改过一次用户名 QAQ
